Frequently Asked Questions:
Do you custom make your bras and swimwear?
No, however our fitting service ensures that you will find the exact garment to flatter your figure. We stock a full size range of swimwear and bras, and we have in-store seamstresses if adjustments need to be made to suit your needs.
Do I need to make an appointment and how long is a fitting?
Appointments are always given priority, however, we do try to accommodate walk-ins. A fitting can take up to an hour and if you have an appointment, a time with a fitting consultant will be reserved for you. You can now book your appointment online at your convenience.
What are your hours?
Please see our Location & Hours for the most up-to-date store hours for each location.
Regina: Ample free parking is now available outside our doors at our current location. Two parking stalls are allocated for special needs on the north and south sides of the building.
Calgary: Ample free parking is available in the parking lot at Glenmore Landing Shopping Center. Some spots available directly outside our front doors.
What are your price ranges?
The price of bras usually starts at around $80 and swimwear at $100. However, we do carry special junior lines that are less expensive.
Do you have gift certificates?
Yes, gift certificates can be purchased in-store or on our website.
Can I order by phone?
If you have been fitted previously in our stores, we will have a personal record of your purchase history and are happy to send you repeats by mail. We do recommend you be re-fitted over time as our bodies change.
Do you have a bridal registry?
Every bride who is fitted here is encouraged to create a wish list on her personal record in order for others to purchase gifts for her.
Is your Calgary location AADL certified for mastectomy prosthesis?
Our Calgary location is certified through AADL for Alberta coverage on breast prosthesis. For more information if you are covered under Alberta health, please see http://www.health.alberta.ca/services/AADL-benefits.html
What is your return policy?
Exchange or Store Credit only upon return of unworn garments within 10 days of purchase with original tags and receipt. Swimwear, shapewear, sale items and panties are final sale, no exceptions.
How long have you been in business?
Thee Lingerie Shoppe has been in business in the heart of downtown Regina since 1979. We are opening a second location in Calgary, Alberta in 2016. Our business is now a third generation family business with Linda (second generation) running our Regina location and Brittany (third generation) running our Calgary store.
Do both of your locations carry the same products?
Both of our locations carry similar products and brands. If one store does not have an exact product style available, we are happy to bring in the item from our other location for your conveniance. Our Regina location specializes in Sigvaris Stockings, Prosthetic items and Swimwear. However, our Calgary location does not carry Sigvaris Stocking and swimwear at this time. For more information about any of these products feel free to call or email either location for more details.
Don’t see your question answered here?
Feel free to send us your question through the email link on the contact page.